Refund policy

Returns & Exchanges

1. Conditions of Return

• Buyer may return or exchange eligible items.
• Personalized or custom items may not be eligible for return or exchange unless they arrive defective, damaged, or materially different from the approved order.
• Buyer must return items within 14 days of delivery.
• Buyer is responsible for return shipping costs unless otherwise required by law.
• Buyer is responsible for any loss in value if an item is not returned in its original condition.
• If you believe a payment was made in error, please contact the payment provider directly.

2. Exchanges

Exchange requests are subject to product availability and may require additional processing or shipping charges.